|
Senior Director, Quality and Patient Safety
Emerson Hospital
Concord, Massachusetts
Emerson Hospital, a premier healthcare
facility located in Concord, Massachusetts, has an excellent
opportunity for a successful quality leader to serve as Senior
Director, Quality and Patient Safety. Reporting directly to the
Senior Vice President of Clinical Affairs/Chief Medical Officer,
the position is responsible for the management of quality and
performance improvement, patient safety, risk management, and
the service excellence program.
The Senior Director manages a team of 14 and
is responsible for working with the Patient Care Assessment
Coordinator and implementing and coordinating the Patient Care
Assessment Program as established under 243 CMR 3.00 and
regulated by the Massachusetts Board of Registration in
Medicine. Additionally, the Sr. Director staffs and/or
administers hospital committees in the areas of quality and
patient safety, including a Board-level Quality Committee,
Quality and Patient Safety Council, Professional Review
Committee, and Patient Care Assessment Committee, and attends
the Medical Executive Committee and the Credentials Committee.
Qualifications
The ideal candidate for this position will be a seasoned
quality manager with experience in patient safety and risk
management with a demonstrated track record in successful
operational management. A strong customer service orientation
and commitment to excellence is critical. Also critical is
knowledge of pertinent regulations – Joint Commission, MA
Department of Public Health, and Board of Medicine.
Additional qualifications: collaborative,
excellent interpersonal skills, knowledge of hospital
environment, comfortable interfacing with clinicians, highly
ethical, detail-oriented and exacting – a stickler for
follow-through, highly credible, able to inspire trust and
confidence, and exercise the utmost discretion in dealing with
highly sensitive matters.
BSN or BS required, Master’s preferred.
Minimum 5 years’ experience in the healthcare/hospital
environment with experience in quality and performance
improvement, and patient safety risk management initiatives.
The Organization
Emerson Hospital is a full-service, nonprofit, 177-bed
community hospital serving a population of approximately
300,000. Fully accredited by The Joint Commission, the hospital
offers a wide range of inpatient and outpatient services,
including acute care, women and children services, sub-acute
services, a large home care service, and several satellite
facilities.
Emerson prides itself on providing high
quality, excellent patient care, having an exceptional medical
staff, cutting edge technology, and a reputation for superior
service. It consistently ranks in the high 90th
percentile in its Press Ganey scores, and met 99.44% of the
2,500 survey standards during its last Joint Commission survey.
A culture of quality and patient safety is organizationwide and
supported at the highest levels.
Emerson has received a
number of awards and recognition in the area of Quality,
including Harvard Pilgrim Hospital Honor Roll, MASSPRO
Outstanding Clinical Quality Achievement Award, and 4th
in the state (in the top 20% nationally) in HCPCS Patient
Satisfaction. Recently, Emerson was recognized by the Board of
Registration in Medicine as one of the Top 10 hospitals in
Massachusetts demonstrating quality improvement and patient
safety systems designed to assure that patients receive the
highest quality of care.
Location
Concord, Massachusetts, is an affluent and carefully preserved
historic community located 30 minutes northwest of Boston. This
American Revolutionary War birthplace is also well-known for its
excellent schools, museums, historic homes, arts, and culture.
Contact
Please forward resume or referrals (email preferred) to:
Nicole Gakidis, DiPisa & Associates
ngakidis@comcast.net
Telephone: 978-887-6946
www.PhillipsDiPisa.com
About Phillips DiPisa
This is an exclusive, retained search led by Phillips DiPisa.
Phillips DiPisa recruits leaders for healthcare providers,
managed care organizations, and life sciences firms. The firm's
roots are in Greater Boston-a historical center of medical
innovation and excellence. Phillips DiPisa serves clients along
the East Coast and throughout the Midwest, and draws on a
national pool of candidates.
posted: 11/14/08
---------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
